Invent

FAQ


 

What is the minimum order for personalized candy?

The minimum order is 5kg.

 

How many units can I get from 5kg?

It depends on your packaging size.
We have 4 standard packaging sizes namely 15g, 20g, 25g & 35g.
For eg, if you settle for 20g/unit, you will get 250 unit out of 5kg.
If you settle for 35g/unit, you will get 143 unit out of 5kg.

 

What are the packaging options?

The standard packaging options are Organza Pouch & Glass Bottle.
For organza pouch, choices are 15g, 20g, 25g & 35g.
For glass bottle, choices are 25g & 35g.

 

Can I have different packaging size and option from the standard packaging size & option iCandy have to offer?

Yes. U may decide on the specific grammage per unit and in a different packaging choice.

 

Can my iCandy design & colour be exactly how I wanted it to be?

As all our products are fully handmade, there may be slight variations in terms of colour & design.

 

Does the colour of the candy match the flavour?

No. Colour & flavour is independent. You can have any colour with any flavour.

 

What are the important thing to note before customising my iCandy?

Please note you can only have 14 characters not including the heart shape design in each candy.

 

How long does iCandy last?

iCandy can last for 6 months provided that it is being kept in a airtight condition and out of excessive heat & humidity.

 

Where should I keep my iCandy?

iCandy should be kept in air tight container and the container must be kept away from heat.
Strictly do not keep icandy in your car as the temperature in the car is too hot and will cause iCandy to melt and stick together. Also do not refrigerate iCandy.

 

How far in advance must I place my order?

Kindly give us 4 weeks in advance.

 

Is there any delivery charges?

Yes there will be delivery charges and charges for delivery varies upon location.

 

How do I place my order?

Kindly download our order form here, fill it up and call us for a meet up.
We will not confirm any order before meeting our customer.

 

whyicandy

Why iCandy?

iCandy Studio has magical elves that work hard to produce the most charming little pieces of candy. These are not ordinary candy. The elves have infused a moment of happiness into each piece of candy. So, each time someone receives an iCandy, it brings forth a moment of pure delight!

treelong

Our iCandy Story

Hansel and Gretel had learned that stealing candy is wrong. iCandy has made candy available to children (and the young at heart) all over the world. Now, they can enjoy colourful, delectable candy without worrying about being eaten alive by wicked witches in the forests.

jasonmiki

iCandy News

The Sweetest News!
Congratulations, Jason and Miki, on your special day! May your love for each other grow sweeter and sweeter as the years go by.

Our Contact

Need help? Come to the sweetest place on earth! We are ready to help you with your orders!

Scroll to top